
Frequently asked questions.
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Where we can accommodate these we will but due to tight cleaning schedules
around guests departing and arriving, this is generally not possible. -
No, unfortunately, we do not accommodate pets at our property.
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Yes, all linen and towels are provided, along with a hairdryer, shampoo, conditioner, and body wash. The bedrooms are presented as shown in our photos.
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Smoking or vaping is not permitted in the house under any circumstances.
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No, the living room doesn’t have a ceiling fan although each of the bedrooms do. We find that by opening the sliding doors to the deck you get a pleasant crosswind to cool the area down on unseasonably hot days.
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The house doesn’t have air conditioning, as is the case with the majority of houses in the Blue Mountains. We do have ceiling fans for warmer weather and a Rinnai gas fireplace in the living room. There are also heaters in the bedrooms for the cooler months.
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The details are contained in our house manual.
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We have a portacot and highchair available upon request.
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No, all personal items and effects are the responsibility of the guest and any loss or damage is at the guest’s expense.
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Yes, the house has Fetch TV and Netflix.
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We don’t have a vacuum at the house as our cleaner does vacuums between visits. We do have a dustpan and brush under the kitchen sink and in the laundry under the sink as well.
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The house is fully stocked and is as shown in the photos and amenities listed on our website.
The house has pots, pans, a rice cooker, a slow cooker, olive oil, salt and pepper, and other kitchen basics - it's a home away from home.
As for cleaning products we supply dishwashing tabs and liquid, with further cleaning products under the sink.
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We do have a strict maximum 6 guest policy as this is the number the house comfortably accommodates and is catered for. Our insurance also stipulates adhering to this.